As per our licence with the UK Gambling Commission, we are required to inform you of what happens to the funds which are held in your account, and the extent to which funds are protected in the event of insolvency. Further information is available on the Gambling Commissions website here: https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/page/protecting-customer-funds.

Customer funds are held by BetConnect Client Services Limited, a wholly owned subsidiary of BetConnect Limited that has been established for the exclusive purpose of holding customer funds. BetConnect Client Services Limited will hold an account with Capital International Bank Limited, who are regulated by the Isle of Man Financial Services Authority.

In the event of insolvency, you will be able to withdraw funds, but there is no absolute guarantee that all funds will be repaid. This meets the requirements for the protection of customer funds at the ‘medium’ level of protection, as defined by the UK Gambling Commission’s policy on the protection of player funds.